Effective Delegation

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Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes. 

Instead, they are exceptional at picking good people to do what they need to have done, and then  letting them get on with it.

However delegating effectively can be difficult. It means identifying the right tasks to delegate,  overcoming barriers to delegation and taking the time to delegate properly so that everyone knows what they’re expected to do and by when.

When it’s done right the benefits are numerous and improve the working lives of everyone involved  from the managers to the staff and it has wide ranging benefits to the organisation as a whole.

This course will start with the essentials - defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more. 

Module 1 - The course structure

Module 2 - What is delegation, and why is it so important? 

Module 3 - Elements of delegation  

Module 4 - The benefits of delegation

Module 5 - Overcoming the barriers to delegation 

Module 6 - Choosing what to delegate 

Module 7 - Who you should delegate to 

Module 8 - The process of delegation 

Module 9 - Completion, follow-up and evaluation 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 110 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Electricity is the lifeblood of modern society, it enhances our quality of life and we are becoming  increasingly reliant on it to power tools and devices we use for work and entertainment. However, although electricity has many benefits it can also be a hidden killer as it can’t be seen, felt, smelled  or heard until someone comes into contact with it.   

This course will start by covering the many benefits electricity brings to society, as well as its key  components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It  then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.   

Towards the end of the course it includes an overview of the main standards, guidance and legislation that control the use of electricity in the workplace, and finish off by looking at simple  maintenance plans and portable appliance testing including who within an organisation would be best to carry out the various checks. 

Learning Objectives

By the end of this course, you will be able to:

• Explain what electricity is, its benefits and define the terms used with regard to electricity.
• State how it causes harm to the body, how to be safe around it and be able to assist if  someone is hurt.
• Understand the legislation, refer to further guidance and understand the standards introduced to reduce its potential harm.
• Recognise the importance of safety management of electrical equipment.  

Module 1 - Overview and Benefits of Electricity 

Module 2 - What is Electricity? 

Module 3 - How Electricity Can Cause Harm 

Module 4 - Legislation, Standards and Key Steps  

Module 5 - PAT Testing Standards and Guidance  

Module 6 - Final Assessment  

A minimum score of 70% is required to progress to the next module.

IIRSM & IOSH Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 45 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut.

But what if you did find yourself confronted with a more serious situation. This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

In the most serious situations a first aider's role will be to assess the scene so that accurate  information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival. 

Module 1 - What is First Aid?  

Module 2 - Barriers, ABCDs and the recovery  position 

Module 3 - CPR and AEDs   

Module 4 - Choking 

Module 5 - Bleeding 

Module 6 - Shock 

Module 7 - Spinal Injuries 

Module 8 - Breaks 

Module 9 - Head Injuries

Module 10 - Sprains 

Module 11 - Managing an Incident & Record Keeping 

Module 12 - Burns & Scalds 

Module 13 - Electric Shock 

Module 14 - Eye Injuries 

Module 15 - Anaphylaxis and Diabetes 

Module 16 - Heart Attack & Stroke 

A minimum score of 70% is required to progress to the next module.

IIRSM, Institute of Hospitality & CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 150 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut.

But what if you did find yourself confronted with a more serious situation. This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

In the most serious situations a first aider's role will be to assess the scene so that accurate  information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival. 

Target Audience

Our Emergency First Aid at Work For Irish Audiences E-learning course is aimed at all employees that have attended one-day Emergency First Aid at Work practical courses. This Emergency First Aid at  Work For Irish Audiences course ensures that their first aid skills and knowledge are refreshed and up to date before re-certification every three years. 

Advantages

In the most serious situations a first aider's role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival.

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life. 

Module 1 - What is First Aid?  

Module 2 - Barriers, ABCDs and the recovery  position 

Module 3 - CPR and AEDs   

Module 4 - Choking 

Module 5 - Bleeding 

Module 6 - Shock 

Module 7 - Spinal Injuries 

Module 8 - Breaks 

Module 9 - Head Injuries

Module 10 - Sprains 

Module 11 - Managing an Incident & Record Keeping 

Module 12 - Burns & Scalds 

Module 13 - Electric Shock 

Module 14 - Eye Injuries 

Module 15 - Anaphylaxis and Diabetes 

Module 16 - Heart Attack & Stroke 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 150 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

End of life care should be several things, compassionate, cost effective, holistic and effective. There are usually a number of people involved in the care of people at the end of their life and it can be a difficult process to be part of.

This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care.  

Module 1 - End Of Life Care  

Module 2 - Feelings And Emotions 

Module 3 - Patterns Of Dying  

Module 4 - The Dying Process 

Module 5 - Support And Aftercare 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 25 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems.

It will start by defining important terms and identifying the key environmental issues the world is  facing.

You’ll learn about environmental impacts, and the course will look at the issue of global climate  change, including greenhouse gases, carbon, acid rain and loss of biodiversity.  

There’s also information on the main environmental laws, and we’ll cover Environmental  Management systems and their business benefits.

Other topics include product life-cycles, corporate and personal social responsibility, renewable and non-renewable energy and the three pillars of sustainability.

The course will also discuss how waste can be managed and reduced by consumer decisions and  Waste to Energy schemes. 

You’ll be taken through the waste management hierarchy, which describes prioritised actions commercial waste producers can take to manage waste. 

Finally, we’ll cover water resource management and oil storage. You’ll learn how to plan for emergency hazardous substance spillages and the correct way to complete a spillage report. 

Target Audience

This course is an awareness course that could be appropriate for anyone in the workplace who wants to know more about how to help reduce their businesses environmental impact.  

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the  modules at their own pace, in their own time, making it easy to fit the training around their work  and personal life.

Further Progression

Other courses that would be useful for candidates taking this one include; Drug Awareness, Conflict  Management and Leadership skills.

Module 1 - Introduction 

Module 2 - Climate Change 

Module 3 - Environmental Laws and Legislation  

Module 4 - Environmental Management  

Module 5 - Life-cycle and Recycling 

Module 6 - Waste Management  

Module 7 - Water Resource Management and Controls 

A minimum score of 70% is required to progress to the next module.

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy.

Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by  the Equality Act 2010. The condition can affect people for only a portion of their life, or it can be  lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you can take if you are present during a seizure is incredibly useful for those who work in health and social care.

This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what  to do when someone has a seizure. It will also discuss some of the treatments offered to people  with epilepsy and provide practical advice on what you can do if you witness someone having a seizure. 

Target Audience

This course is aimed primarily at people working in the care sector with children or adults however anyone who would like to expand their knowledge or understand what to do if they see someone have a seizure should take this course.

This course is also a great one to do alongside first aid training as it expands on the information relating to seizures that is usually taught as part of first aid. 

Advantages

Having a knowledge of Epilepsy and the different types of seizure and the actions you can take if you are present during a seizure will allow you to take a proactive role in ensuring the person is kept safe and as comfortable as possible.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.  

Online training is flexible, efficient and cost-effective, so candidates can progress through the  modules at their own pace, in their own time, making it easy to fit the training around their work  and personal life.

Further Progression

If you would like to further your skills and be prepared for situations that might require a fist line response, then our Emergency First aid in the workplace or Paediatric First Aid courses are both great next steps from this one.

For those people that have already completed First Aid training then another course that can complement your knowledge is Diabetes Awareness. 

Module 1 - What Is Epilepsy? 

Module 2 - Types Of Seizure 

Module 3 - What To Do

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 30 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee?

Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities.

Diversity is the state of being different or varied.

However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights.

When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity. And one way to make sure we meet these responsibilities is through training. 

Module 1 - What is Equality & Diversity 

Module 2 - Equality and Diversity Legislation 

Module 3 - What do we Mean by Discrimination 

Module 4 - Promoting Diversity 

Module 5 - Links Between Values, Attitudes and Beliefs  

Module 6 - Stereotypes, Prejudices and Discrimination 

Module 7 - Institutional Discrimination 

Module 8 - Valuing Others  

Module 9 - Resistance to Feedback 

Module 10 - Course Summary 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 70 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).