Infection Control

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Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infection….but why is this important?

Well every year at least 300,000 people develop a Health Care Associated Infection. This has a huge impact on the patient, the staff and the institution it occurs in. Whereas if there is good infection prevention and control, patients will have better health and more independence.

This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about, the legislation that applies to infection  control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more. 

Module 1 - The course structure 

Module 2 - Infection prevention and control, and the impact of infection 

Module 3 - The different microorganisms 

Module 4 - How bacteria are transmitted 

Module 5 - The Chain of Infection  

Module 6 - The control and prevention of infection 

Module 7 - Cleaning & Decontamination 

A minimum score of 70% is required to progress to the next module.

IIRSM & CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

This course starts by exploring the history of Instagram to help you understand how it’s become such  a powerful tool for generating sales, reaching new audiences and building brand awareness.

You’ll learn how to set up an account and build and optimise a Business Profile.

The course will cover the kind of content to post and how to enhance effectiveness with photos and videos.

There’s information on how to respond to comments, use direct messaging and repost user generated content relevant to your brand to keep your audience engaged.

We’ll explore the essential elements of an effective Instagram marketing strategy and show how to maximise the value of your account using brand identities, content strategies, hashtags and working with influencers.

You’ll learn how to use extra features such as Instagram advertising, connecting to third-party scheduling apps and Instagram shop and product tagging.

Instagram Analytics and Insights are essential for success on the platform so we’ll cover how to access and use these effectively.

Finally, we’ll cover how you can use your findings to develop new and more powerful  Instagram strategies.  

Learning Objectives

By the end of this course, you will be able to:

• Understand why Instagram is important for business and how to create and optimise a  business profile. 
• How to create a brand identity and create content strategy.
• Learn how to access Instagram Insights and Instagram Audience Analytics. 

Target Audience

This course is aimed at anyone who is involved in promoting and marketing their business online. It provides insight into how Instagram can be used to promote the company as well as using brand identities, content strategies, hashtags and working with influencers. 

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

This course compliments our Social Media Marketing course and takes a deeper look at using Instagram for your business. 

Module 1 - The Basics of Instagram 

Module 2 - Instagram Marketing Strategies 

Module 3 - Instagram Analytics and Insights  

A minimum score of 70% is required to progress to the next module.

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 40 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of  data protection for all individuals within the European Union and the European Economic Area.

The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data.

This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.

It explains the roles of key players - Data Protection Officers, Data Controllers, Data Protection Leads  and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds.

Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals, along with the importance of your Privacy Policy - how to construct one, and how to use it effectively when dealing with data subjects. 

Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.  

Target Audience

This course is aimed at anyone who has access to personal data. This mainly applied to front line data processors but will also include HR personnel, supervisors and managers.  

Advantages

Understanding the reasons for and scope of the GDPR can mean that data is handled professionally, securely and in compliance with the Law. This is a benefit for individuals and the company as a whole as it provides a level of confidence that things are being done correctly and protection from potential legal issues.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves. 

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work  and personal life.

Further Progression

If this course is used as part of employee induction then it can be bundled with other health and  safety courses such Basic Fire Safety.

For those doing this course to improve themselves we have a wide range of other business skills courses that could further enhance their abilities and knowledge. These include Managing meetings, Time Management and Stress Awareness. 

Module 1 - Introduction 

Module 2 - Data Processing 

Module 3 - Types of Data

Module 4 - Data Subjects' Rights

Module 5 - Data Breaches

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

The Early Years Foundation Stage, commonly referred to as the EYFS is a framework that all Early Years providers, including childminders, must follow. 

This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage and it can also act as a refresher for those wanting to update their knowledge. It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process  for registering with Ofsted and the various policies and procedures that need to be in place. It also covers learning and development requirements, how to observe and assess the progress of children in your care and the safeguarding and welfare requirements laid out in the EYFS Framework.  

Module 1 - Introduction to EYFS 

Module 2 - Observations & Assessment 

Module 3 - Safeguarding and Welfare Requirements  

Module 4 - Ofsted 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of  thousands of working people taken from a wide range of industries.

The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the  advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal  effectively with emotions in situations that can arise in the workplace. 

Target Audience

This course is aimed at supervisors and managers that want to develop more effective relationships  with members of their teams.  The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a  great introduction to the subject and covers the key concepts and theories relating to emotional  intelligence. 

This course can be for individuals who are doing the training for themselves or it can be for businesses who might want to put all of their first line management team through the training, so they all work in the same way and have the same skill set. 

Advantages

CPD approval means that this course can be used by those that need to prove they are continually  developing themselves. 

Online training is flexible, efficient and cost-effective, so candidates can progress through the  modules at their own pace, in their own time, making it easy to fit the training around their work  and personal life.

Further Progression

For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification.

For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied  to teams.

For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable. 

Module 1 - What is Emotional Intelligence 

Module 2 - Understanding and recognising emotions 

Module 3 - Emotional Intelligence at work 

Module 4 - Tips for dealing with emotions at work  

A minimum score of 70% is required to progress to the next module.

CPD & IIRSM Approved

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

The course starts by explaining what generative AI is, how it works, and why it's such an impactful technology in today's world.

It then moves on to explore the history and evolution of generative AI, seeing the innovations that, through time, have paved the way for today’s advancements in the field.

Next, the course covers the different types of generative AI models, detailing the various ways AI can generate new content, setting out the strengths and limitations of each approach.

Following this, the course showcases some incredible real-life examples of how generative AI is being used across different industries.

And finally, the course peeks into the future of generative AI, looking at emerging trends, as well as the ethical and societal implications posed by the technology.  

Learning Objectives

By the end of this course, you will be able to:

• Explain the fundamental concepts and principles of Generative AI.
• Describe the history and evolution of Generative AI technologies.
• Differentiate between various types of Generative AI models and their functions.  
• Identify real-world applications of Generative AI across industries.
• Analyse future trends and potential advancements in Generative AI.  

Target Audience

 This course is aimed at beginners and professionals from all industries who are curious about AI.  

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Courses that would complement this one would be: 

• Display Screen Equipment for anyone who works from home. 
• Conflict Resolution for anyone who may find themselves in a conflict situation or that has to work with difficult people as part of their job. 
• Sales Skills for those people working in a sales role. 

Module 1 - What is Generative AI 

Module 2 - The History of Generative AI 

Module 3 - Types of Generative AI Models 

Module 4 - Real-World Applications of Generative AI  

Module 5 - The Future of Generative AI 

A minimum score of 70% is required to progress to the next module.

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 35 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognised food safety management system that is used to identify, evaluate and control hazards which are  significant for food safety. 

Rather than being a reactive system, HACCP is pro-active. The focus is on prevention of hazards rather than relying mainly on end-product testing. 

This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It’ll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover  some of the control measures that can be taken along with how to address a problem is a critical limit is breached. 

Towards the end of the course all this will be brought together by taking you step by step through the implementation of HACCP and see how the 7 principles of HACCP are integrated into the whole process.  

Module 1 - Key Definitions 

Module 2 - Microbiological Hazards and Controls

Module 3 - Chemical Hazards and Controls  

Module 4 - Allergens and Avoiding Cross-Contamination 

Module 5 - Physical Hazards and Controls 

Module 6 - Prerequisite Programmes 

Module 7 - Implementation of HACCP 

Module 8 - The 7 Principles of Hazard Control in Practice 

A minimum score of 70% is required to progress to the next module.

CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 80 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

Every day, thousands of people are exposed to situations where they are left alone in work premises, when visiting members of the public during their working day, or working from home.

There are many risks associated with working in isolation, without the support of colleagues. These risks can include accidents and violence.

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. 

It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.  

Learning Objectives

By the end of this course, you will be able to:

• Identify the definition of a lone worker
• Demonstrate understanding of risk factors to lone workers, and identify methods of reducing risk
• Recognise the key components of relevant legislation including the responsibilities of employees and  employers as defined by the Health and Safety at Work Act and associated regulations. 
• Define dynamic risk assessments and understand multi-agency collaboration and issues associated  with attending remote locations, including travel.
• State where to go for additional training and guidance provided by both internal and external agencies.   

Target Audience

This course is aimed at anyone who works alone or manages people that work alone.  

Advantages

IIRSM approval means that this course meets the rigorous standards of this leading industry body. 

Online training is flexible, efficient and cost-effective, so candidates can progress through the  modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Courses that would complement this one would be: 

• Display Screen Equipment for anyone who works from home. 
• Conflict Resolution for anyone who may find themselves in a conflict situation or that has to work with difficult people as part of their job. 
• Sales Skills for those people working in a sales role. 

Module 1 - Lone Worker Personal Safety: The Basics 

Module 2 - The Law: Responsibilities 

Module 3 - Assessing the Risks 

Module 4 - Personal Safety Solutions  

Module 5 - Practical Tips to Avoid Conflict 

Module 6 - Reporting and Recording Incidents   

Module 7 - Final Test 

A minimum score of 70% is required to progress to the next module.

IIRSM & IOSH Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 45 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Risk assessment is a systematic method of looking at work activities, and considering the things that could cause significant harm to people, property or the environment.

The most important purpose of risk assessments is to help prevent accidents and ensure the safety of employees and anyone affected by workplace activities. 

At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and  analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment. 

Module 1 - The Basics 

Module 2 - Legislation, Regulation and Civil Law 

Module 3 - Strategy - Options and Elements  

Module 4 - Identifying Hazards

Module 5 - Who Might Be Harmed and Evaluating the Risks  

Module 6 - Evaluating Risk – The Practicalities 

Module 7 - Recording and Reviewing 

Module 8 - Management and Responsibilities 

A minimum score of 70% is required to progress to the next module.

IIRSM & CPD Approved  

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 90 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

This Introduction to the Safe Handling of Medicines course will start by explaining the key  terminology used when handling medicines. It then goes into detail about the roles of the people  involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more. 

Module 1 - Introduction to the course 

Module 2 - Terminology explained 

Module 3 - The roles of those involved, legislation and licensing 

Module 4 - Groups of medicines 

Module 5 - Levels of support and routes of entry 

Module 6 - Infection Control and equipment for dispensing  

Module 7 - Label interpretation, record keeping and The Seven Rights 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).