Safeguarding Adults

---

Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld.

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. This includes, but isn’t limited to, those that work in domiciliary care, the NHS, community centres, prisons or with a family member at  home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s right to live in safety, free from abuse and neglect. You and the organisation you work for must take  appropriate and proportional measures necessary for the protection of adults in your care, while still  ensuring they are supported and empowered to have control over how they want to live their lives  and this course can bring you one step closer to being able to do this.

This means that whatever the circumstance, you and the organisation you work for must take  appropriate and proportional measures necessary for the protection of adults in your care, while still  ensuring they are supported and empowered to have control over how they want to live their lives.

During this course you will hear many facts, figures and details surrounding the risk to adults in need of care and support, the types of abuse suffered and key safeguarding legislation put in place to minimise the abuse of adults with care and support needs. By the end of this course, you will have learned a better understanding of safeguarding principles and be able to apply them to your role.

This includes being able to define the key terminology in relation to safeguarding; identify the principle laws that relate to safeguarding and why they have been put in place to minimise abuse; recognise and respond to the ten types of abuse suffered by vulnerable adults; identify and report concerns of abuse or neglect; describe your role, responsibilities and boundaries; ensure people are supported and encouraged to make their own decisions and give informed consent, and finally manage the environment to minimise the risk of abuse.

Module 1 - Introduction and Definitions 

Module 2 - Types of Abuse and the Rights of Vulnerable Adults  

Module 3 - Recognising the Signs of Abuse  

Module 4 - What to Do if you Suspect Abuse 

Module 5 - Safeguarding Legislation  

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 80 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld.

Everyone, regardless of their age, gender, religion, ethnicity or background has the right to a healthy, happy life. Safeguarding is about minimising and managing the risks to vulnerable individuals.

This course, ‘Safeguarding Children’, is aimed at anyone who has a duty of care for, or comes into contact with children in their chosen profession.

Although most children are brought up in loving, nurturing environments and grow up to lead happy lives, the subject has to be discussed in order to better protect those children that need it most.  

During this course you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in  place to minimise the abuse of children.

Once you are able to recognise the signs of possible abuse, and know the steps you should take if you suspect it you will be better able to protect the children in your care.  

Module 1 - Introduction to Safeguarding Children  

Module 2 - Types of Abuse, who may carry it out and why children may not tell  

Module 3 - How to Recognise the Signs of Abuse 

Module 4 - What to do if you suspect a child is being abused  

Module 5 - Safeguarding Legislation 

A minimum score of 70% is required to progress to the next module.

CPD, Laser awards & Institute of Hospitality Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

The course will start by providing an overview of the basic rules for sales people, along with the right  mindset, self-assessment and the goals you’ll need in the short, medium and long term.

It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as  well as walking you through a typical face-to-face meeting. 

You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for  presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and  how best to play to their emotions.

We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more. 

Module 1 - Basic Rules for Sales People  

Module 2 - Cold Calling 

Module 3 - Face-to-Face Meetings  

Module 4 - Rapport Building 

Module 5 - Sales Presentations  

Module 6 - Results Selling

Module 7 - Handling Negotiations 

Module 8 - Dealing With Objections 

Module 9 - Closing the Sale

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 120 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Right now, potential customers will be searching for your products and services ‐ and if they don’t  find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.

The key is understanding what search engines need ‐ and since 90% of all searches in the UK are via Google, this pretty much means understanding Google. This course will explain the proven techniques that will help you reach and maintain the number one results spot.  

Module 1 - Introduction to SEO 

Module 2 - Link Building 

Module 3 - On‐Site SEO 

Module 4 - Social Media as part of SEO  

Module 5 - Local Search 

Module 6 - Pay Per Click (PPC)

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 80 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all  workers are protected by law from sexual harassment.   

Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment.    This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent.

It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also coves investigation from the employer's perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour. 

Module 1 - What Is Sexual Harassment? 

Module 2 - Examples and Research 

Module 3 - Dealing With A Complaint  

Module 4 - Policies and The Role of The Line Manager  

Module 5 - Handling Sexual Harassment in the Workplace 

Module 6 - The Law and Sexual Harassment 

Module 7 - Case Studies  

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 55 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

There is a common misconception that sharps injuries are only of concern to medical and care staff. However it is not uncommon for people in other industries such as waste disposal to come into contact with used sharps.

In this course we'll start by looking at some statistics relating to discarded needles, then define 'sharps' and look at the different types that can be found in 'sharps litter', ranging from needles, syringes and scalpel blades to broken glass, knives, scissors and nails.

It then covers the primary and secondary risks from sharps. It'll look at the responsibilities of employers and how they must use risk assessment to ensure workers safety, as much as possible.

Then, the course will take a detailed look at Hepatitis B, Hepatitis C, HIV and Tetanus . 

There'll be a section on the Chain of Infection, helping you to understand how an infection gets passed on, and what steps can be taken to break the chain and stop the process.  It'll look at the probability of picking up an infection from a needlestick injury, and the factors that can affect this.

It's important to always handle discarded sharps safely so the course will take you through the equipment you need, including litter pickers, forceps, disinfectant sprays and gloves, along with the correct techniques you should employ to avoid injury

This subject will be further expanded on by  detailing the correct sharps handling procedures, including how to dispose of discarded sharps safely, how to remove disposable gloves to minimise cross-contamination, and correct hand washing procedures.

Finally, it'll cover how to report discarded sharps and the correct procedures to follow if you're unlucky enough to receive a sharps injury. 

Learning Objectives

By the end of this course, you will be able to:

• Recognise the safety implications of using Sharps, whether clinical or non-clinical.
• State the associated injuries and infections associated with usage of sharps. Understand employer risk assessments regarding sharps and what to do if you are injured.
• Define the chain of infection from a sharps injury. 
• Identify susceptible employees and the chance of injury resulting in infection.
• Demonstrate understanding of the effective use of equipment for the safe handling and disposal of sharps. 

Target Audience

This course is aimed at anyone who may come into contact with sharps waste whilst performing their day to day working activities. This includes people working in healthcare, waste disposal and a wide range of other industries. 

Advantages

Knowledge of the dangers associated with sharps, safe handling techniques and use of appropriate PPE will help you to protect yourself from the dangers.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves. 

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

There are a lot of courses in our health and safety and health and social care suites that would make great follow ups to this course and if you are in the adult social care sector then they would all  provide valuable additions to your knowledge. Specific topics that compliment this directly are Diabetes Awareness and Introduction to Personal Safety for Lone Workers. 

Module 1 - Sharp Safety, the Basics 

Module 2 - Needlestick Injuries  

Module 3 - The Chain of Infection 

Module 4 - Chances of Infection  

Module 5 - Equipment  

Module 6 - Safe Handling Procedures 

Module 7 - Final Assessment 

A minimum score of 70% is required to progress to the next module.

CPD, IIRSM & IOSH Approved  

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 55 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

Slips, trips and falls account for almost a third of non fatal injuries at work. It is a widely held belief  that with just a few minor changes to working practices and attitudes this could be reduced  significantly.

This course will introduce you to some of the statistics relating to slips, trips and falls and dispel  some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have  been taken to prevent these incidents. The course also covers some of the straightforward changes  that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident  occurring. The final module takes this to the next level and looks at it from a management  perspective.   

Learning Objectives

By the end of this course, you will be able to:

•  Recognise that Slips, Trips and Falls are their own individual hazards in the workplace.
• Understand and apply current legislation and reflect on the duty of care between employer  and employee.
• Recognise the seriousness of these risks to individuals and business.
•  Identify the major causes of Slips, Trips and Falls and be able to create a task analysis to  assess these risks.
• Understand how safety management systems can help reduce risk. 

Module 1 - Serious Facts and the Law  

Module 2 - Slip Hazards: Causes and Controls  

Module 3 - Trip Hazards: Causes and Controls 

Module 4 - Management Issues  

Module 5 -  Final Assessment  

A minimum score of 70% is required to progress to the next module.

IIRSM & IOSH Approved  

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Course Description

This online course examines the main social media platforms and their use as marketing tools.

In particular, we'll look at Facebook, Instagram, LinkedIn and Twitter.

We'll cover the main business benefits, along with how social media can provide increased market insight and help establish your company as an 'influencer'.

We'll discuss the sectors that use social media marketing the most and there’s advice on how to get started with social media marketing, and how to choose the right platforms.  

You'll see how to run campaigns with great content and compelling visuals and measure the effectiveness of your campaigns. 

We'll show you how to create a Social Media Policy and use social media for internal communications.

You'll learn how to build social media into your recruitment campaigns, and train employees to use social media to promote your company.

Online security is crucial and we'll cover the basic aspects everyone needs to know.  

Finally, you'll learn how to handle negative feedback on social media, and the T-E-A approach to handling complaints successfully. 

Learning Objectives

By the end of this course, you will be able to:

• Understand the major social media platforms and their benefits as a marketing tool.
• Recognize the effectiveness of social media campaigns. 
• Learn to deal with the positives and negatives of social media campaigns.
• Create and implement a social media Policy.
• Recognize the importance of online Safety. 

Target Audience

This course is aimed at anyone who is responsible for the social media activities of their company, or who is wanting to get an overview of the subject to support their existing marketing activities.  

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Module 1 - Introduction 

Module 2 - Business Benefits  

Module 3 - Getting Started  

Module 4 - Managing Campaigns  

Module 5 - Social Media Policies

Module 6 -  Handling Negative Feedback 

A minimum score of 70% is required to progress to the next module.

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it  often comes from demands placed on them at work.

So why is stress a problem in the workplace?

Well the latest estimates show the total number of cases of work related stress depression or anxiety account for 39% of all work related illness.

Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships.  

This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.  

Module 1 - What is Stress and Why is it a Problem  

Module 2 - The Causes and Symptoms of Stress 

Module 3 - The Law on Stress and its Contravention  

Module 4 - Minimising the Risk of Stress 

A minimum score of 70% is required to progress to the next module.

IIRSM & CPD Approved  

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 30 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

Strokes are the fourth single leading cause of death in the UK, as well as a leading cause of disability. Being aware of the causes and symptoms will help you act fast in a situation where you suspect someone is having a stroke and provide them with the best chance of receiving the treatment they need and minimising the long term impact of the condition.

This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the  treatment options and the longer term impact of the condition. 

Target Audience

This course is aimed primarily at people working in adult care as they are likely to be working closely with people that are most at risk of having a stroke.   

Advantages

Having a knowledge of the symptoms of stroke can equip you to identify these and act quickly if you are in contact with someone who has a stroke. The quicker medical treatment can be administered to the person suffering a stroke the better the outcome is likely to be.  

Online training is flexible, efficient and cost-effective, so candidates can progress through the  modules at their own pace, in their own time, making it easy to fit the training around their work  and personal life.

Further Progression

There are a lot of courses in our health and social care suite that would make great follow ups to this course and if you are in the adult social care sector then they would all provide valuable additions to your knowledge.

Specific topics that compliment this directly are Diabetes Awareness, Dementia Awareness and Epilepsy Awareness as these are all conditions that can either increase the risk of having a stroke or develop after someone has had a stroke.

Module 1 - Signs and Symptoms  

Module 2 - Types of Stroke and Their Causes 

Module 3 - Diagnosis, Treatment and Recovery  

Module 4 - Post Stroke Problems and Care  

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 55 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

This course is designed for managers and supervisors to help them understand their essential day to-day responsibilities.

When a candidate passes this course, they will receive a certificate which demonstrates that they can supervise and train staff to handle food safely and hygienically.

This is a comprehensive course which starts with basic definitions of key words, then follows a logical path through other topics including the types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of food premises and equipment. It also discusses how to implement a successful food safety management system.

There's a wide range of topics because maintaining food safety and food hygiene is vital if you're to reduce the risk of food poisoning. The correct Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company. 

Learning Objectives

By the end of this course, you will be able to:

• Identify and explain the key pieces of Food Safety legislation and its application to the  workplace.
• Understand the importance of the implementation of HACCP.
• Explain the importance of workplace design and use in regard to Food Safety.
• Define the issues surrounding Food poisoning, spoilage and preservation.
• Identify numerous hazards and control procedures with regards to Microbe, Chemical,  Allergen and Physical hazards. 
• Understand the importance of Personal Hygiene, workplace cleaning and pest control.  

Target Audience

This course is aimed at supervisors and first line managers working in the food industry as well as small business owners responsible for running their premises and ensuring their staff are working safely and to the expected standards. It is also a natural progression from the level 2 courses in food safety and HACCP management for those who are taking on more responsibilities.  

Advantages

Food business owners, supervisors and managers have legal duties in UK and EU law to ensure that they and their staff work and prepare food safely and in compliance with good practice. 

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

We offer a wide range of health and safety courses that would be appropriate for people working in the food industry.   

Module 1 - Introduction to Food Safety 

Module 2 - Food Poisoning, Spoilage & Preservation 

Module 3 - Microbiology 

Module 4 - Microbiological Hazards & Controls  

Module 5 - Chemical Hazards, Controls & Prevention 

Module 6 - Allergen Hazards & Controls  

Module 7 - Physical Hazards & Controls  

Module 8 - Personal Hygiene 

Module 9 - Design and Use of Food Premises and  Equipment 

Module 10 - Cleaning & Disinfection 

Module 11 - Pests & Pest Management  

Module 12 - HACCP & FSMS  

Module 13 - Implementation of HACCP 

Module 14 - 7 Principles of Hazard Control 

Module 15 - Food Safety Legislation & Enforcement  

Module 16 - Final Test  

A minimum score of 70% is required to progress to the next module.

CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved   

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 260 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. 

The course starts by examining the negative effects of poor mental health on individuals and also considers the many benefits of mental health interventions by employers.    

You'll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress.

Companies are legally bound to assess health risks from stress at work, and we'll show how to assess those risks, along with how to recruit, and train Mental Health First Aiders.  

You'll learn how to create a good mental health culture within your workplace and how to conduct a Mental Health Audit and produce a Mental Health Policy and Action Plan.  

Finally, you'll learn a number of proven ways to promote a good mental health culture within your workplace.  

Learning Objectives

By the end of this course, you will be able to:

• Define the term Mental Health and understand the impact of poor Mental Health in the workplace.
• Understand workplace factors relating to Mental Health issues.
• Learn how to create Risk Assessments and how to implement them successfully.  
• Introduce the role of a Mental Health Aider and how they can help to implement successful mental health policies and work culture.   

Target Audience

This course is aimed at supervisors and line managers who are interested in getting a basic awareness of mental health at work and want to use this knowledge to create a positive mental health culture in their workplace. 

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Other more specific awareness courses such as Depression Awareness would complement this one for those who want a more rounded knowledge of mental health issues. For those wanting to take their role further Mental Health First Aid would be a great follow up course to this one.   

Module 1 - Introduction 

Module 2 - Implementation 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 25 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).