Negotiation

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Negotiation is a basic means of getting what you want from others. It’s a back and forth  communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.  

Module 1 - What is Negotiation?  

Module 2 - The Key Negotiation Stages and skills 

Module 3 - Negotiating Positions

Module 4 - The Negotiation

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 45 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

Course Description

Around 17,000 people in the UK suffer deafness, ringing in the ears or other ear conditions caused  by excessive noise at work. However, this damage is preventable if the right steps are taken but once your hearing has gone it will not come back.

This course starts by going into detail about how dangerous noise can be in the workplace, and the main safety issues you should be aware of. It will take you through some of the simple science, the  main laws that apply and introduce you to noise level limits. It also covers some of the specific health risks and how to avoid them by producing risk assessments, action plans and through the  provision of appropriate Personal Protective Equipment. The course will conclude by examining how  to provide information and instructions to employees, along with the most professional way to  conduct workforce health surveillance. 

Learning Objectives

By the end of this course, you will be able to:

• Understand the issue of noise in the workplace and conditions associated with excessive noise 
• Identify the relevant legislation in place to ensure the safety of all who work in place with excessive noise
• State where you can acquire additional guidance 
• Understand that the hierarchy of controls should be applied to risk assessments and action plans 
• Evaluate the use of Personal Protective Equipment 

Target Audience

This course is aimed at people that work in industries where excessive noise is a potential hazard. These include factories, manufacturing environments, entertainment, hospitality, mining, construction and metal working to name a few. 

Advantages

One of the key points this course is intended to teach is why it is so important to undertake and action points outlined in a noise risk assessment. This may include the use of PPE, limiting how long workers are exposed to noise or a number of other control measures that must be understood and followed. Understanding the risks and why controls are in place will mean workers are much more likely to consistently adhere to them.

IIRSM approval means that this course meets the rigorous standards of this leading industry body. 

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Many of our other Health and Safety courses compliment this one include, Working Safely, COSHH, Abrasive Wheels and Asbestos Awareness. 

Module 1 - Noise in the Workplace  

Module 2 - Legislation 

Module 3 - Health Risks  

Module 4 - Action Plans 

Module 5 - Prioritising Controls  

Module 6 - Personal Protective Equipment 

Module 7 - Information and Health Surveillance  

Module 8 - Final Assessment 

A minimum score of 70% is required to progress to the next module.

IIRSM & IOSH Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 55 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong.

This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition.  

Learning Objectives

By the end of this course, you will be able to:

• Understand the legislation and licences involved and their legal implications.
• Identify the different roles in the work place and their legal responsibilities.
• Apply to authorities through understanding the application process and the ability to alter or  vary a licence.
• Understand the mandatory conditions that arise from a licence.
• State the authorities that are involved and the powers they gain from legislation.
• Define the types of businesses selling alcohol and their responsibilities to the public.
• Understand the legal implications in regards to children and those under 18. 

Target Audience

Anyone working in, or wanting a career in the hospitality industry who wants to open up promotion opportunities or to move into a role that requires a personal licence.

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the  modules at their own pace, in their own time, making it easy to fit the training around their work  and personal life.

Further Progression

Other courses that would be useful for candidates taking this one include; Drug Awareness, Conflict  Management and Leadership skills.

Module 1 - The Course Structure  

Module 2 - Defining the Terms 

Module 3 - The Eatwell Plate 

Module 4 - Hydration  

Module 5 - Through-life Nutrition 

Module 6 - Malnutrition and Overnutrition  

Module 7 - The ‘Malnutrition Universal Screening Tool’ 

A minimum score of 70% is required to progress to the next module.

CPD Approved 

Recommended System Requirements: 

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Duration: 65 minutes (Note: This is based on the amount of video content shown and is rounded off.  It does not account in any way for loading time or thinking time on the questions).